What is a Communication?
A communication is one scheduled message on a channel—email, social post, slide, text, and so on. It usually links to a campaign, but can also be standalone on the Calendar. Full guide: Communications.
Plan & roles: Create/edit on Essentials and Plus (Owners, Admins, Managers, Editors). Delete is Owners/Admins/Managers (not Editors). Viewers read-only. Plus: Alt/Ctrl-drag duplicate, comments, assignments, templates on the campaign schedule, Channel Schedules, multi-campus. See User Permissions and Roles.
Why Do Communications Matter for Church Communications?
Campaigns set the plan; communications are the touchpoints people actually receive—timed by channel to inform, remind, and build toward the event.
How Do Communications Work in Communicate?
Create
- Calendar — Hover a cell → + → title, optional Link Campaign, date/time, Content, Save.
- Campaign Communication Schedule — Drag a channel into a date cell in range.
Defaults to Active. Standalones need a Category when relevant. Linked items use the campaign color.
Each item can include: Title, date, optional time, channel, campaign link (or standalone category), Content (images/copy), Note, status Draft / Active / Done. On Plus: Assign and comments.
Adjust: Drag to move (not outside a linked campaign’s dates). Duplicate with Option/Alt or Ctrl while dragging (Plus; Essentials may see an upgrade prompt). Click to edit in the entry modal. Preferences and Channel Schedules (Plus) can guide or constrain placement.
When Should You Use Communications?
Schedule every planned send you want the team to see on the Calendar—campaign pushes and true one-offs. Prefer campaigns when several messages share one event or brief.
Related Terms
Frequently Asked Questions
Q: Can a communication exist without a campaign?
A: Yes—standalone on the Calendar. Campaigns still help when multiple messages share one plan.
Q: Can I move it to another date?
A: Yes, by dragging (with edit permission). Linked items cannot leave the campaign date range—extend the campaign first.
Q: How do I duplicate?
A: On Plus, hold Option/Alt or Ctrl while dragging to another date or channel.
Q: Draft vs Active vs Done?
A: Draft — not ready; Calendar View → Drafts to show (dashed/lighter). Active — default schedule state. Done — finished; Calendar View → Completed shows/hides them (on by default).
Q: Can I change the channel?
A: Yes—drag to another channel row or change it in the entry modal when editing allows.
Q: What happens when I delete?
A: The communication is removed (confirm delete). Editors cannot delete. Campaign-level copy/images remain on the campaign.