What is a Comment?
A comment is a team discussion attached to a specific campaign or communication—questions, updates, and feedback without leaving Communicate. Commenting is Plus only (controls are hidden on Essentials). Full guide: Comments.
Roles (Plus): Owners, Admins, Managers, Editors, and Viewers can view and post, and can edit or delete their own comments. You can’t change others’ comments. See User Permissions and Roles.
Why Do Comments Matter for Church Communications?
Comments keep coordination on the work item:
- Ask and answer without email chains
- Share progress next to the campaign or communication
- @mention teammates so they get notified
- Leave context for whoever opens the item next
Pair with assignments (Plus) when you need ownership plus discussion.
How Do Comments Work in Communicate?
Open: Chat control on the campaign header (Campaign comments), communication entry footer (Communication comments), or an Assignments card. A red unread dot means others posted since you last opened the thread; opening marks it read. Calendar pills don’t always show a chat icon—open the communication (or a notification link).
List: Newest first. Empty state: No comments yet… Composer: Add a comment → Post comment.
@mentions: Type @, pick a teammate (not yourself), post. Mentions notify if Mentions in comments is on in User Settings → Notifications. Followers/assignees may also get comment activity notifications per their prefs.
Edit / delete your own: Pencil → Save or Close; trash → confirm Delete Comment. • edited shows after edits. No resolve/unresolve workflow.
When Should You Use Comments?
Use for clarifying brief details, copy feedback, schedule questions, and handoffs on assigned work. Prefer the campaign thread for whole-plan talk; use the communication thread for that specific send.
Related Terms
- Campaign · Communication · Assignment
- Notification · Team Collaboration
- Comments — full how-to
Frequently Asked Questions
Q: Are comments on Essentials?
A: No—Plus only.
Q: Can I edit or delete others’ comments?
A: No—only your own.
Q: How do I see new comments?
A: A red dot on the chat control. Opening the panel marks the thread read. The bell may also show comment activity (Plus).
Q: Can I @mention people?
A: Yes—type @ and pick a teammate. They can be notified per Mentions settings.
Q: Who can see comments?
A: On Plus, anyone with comment access on that item—not private DMs.
Q: Can I comment on drafts?
A: Yes—status doesn’t block commenting when comments are available.
Q: Comments vs assignments?
A: Assignments = who’s responsible and progress. Comments = discussion. Use both on Plus.