What is a Comment?
A comment is a team discussion attached to the work—on a campaign or communication assignment row, on request Updates / team Comments, or in campaign approval Notes. Commenting on campaigns and communications is Plus only. Full guide: Comments.
Roles (Plus): Owners, Admins, Managers, Editors, and Viewers can view and post, and can edit or delete their own comments. You can’t change others’ comments. See User Permissions and Roles.
Why Do Comments Matter for Church Communications?
Comments keep coordination on the work item:
- Ask and answer without email chains
- Share progress next to the campaign or communication
- @mention teammates so they get notified
- Leave context for whoever opens the item next
Pair with assignments (Plus) when you need ownership plus discussion.
How Do Comments Work in Communicate?
Open: Campaign Assignment modal, communication entry Communication comments (after an assignment row exists), request Updates or team Comments, or campaign Approval notes. A brick-red unread dot means others posted since you last opened the thread.
Post: Add a comment → Post. One-level Reply. Attach JPG/PNG/WebP/PDF. Thumbs up. @mentions (room-aware notifications). System events (status, progress, form submitted) are not chat.
When Should You Use Comments?
Use for clarifying brief details, copy feedback, schedule questions, and handoffs on assigned work. Prefer the campaign thread for whole-plan talk; use the communication thread for that specific send.
Related Terms
- Assignment · Comment · Request
- Notification · Team Collaboration
- Comments — full how-to
Frequently Asked Questions
Q: Are comments on Essentials?
A: No—Plus only.
Q: Can I edit or delete others’ comments?
A: No—only your own.
Q: How do I see new comments?
A: A red dot on the chat control. Opening the panel marks the thread read. The bell may also show comment activity (Plus).
Q: Can I @mention people?
A: Yes—type @ and pick a teammate. They can be notified per Mentions settings.
Q: Who can see comments?
A: On Plus, anyone with comment access on that item—not private DMs.
Q: Can I comment on drafts?
A: Yes—status doesn’t block commenting when comments are available.
Q: Comments vs assignments?
A: Assignments = who’s responsible and progress. Comments = discussion. Use both on Plus.