What is an Assignment?
An assignment is a Plus feature that delegates a campaign, communication, or owned request to one teammate and tracks their progress (Received, In Progress, On Hold, Complete). The assignee gets a notification (unless you assign yourself). Unassigned requests stay in Inbox. Full guide: Assignments.
Roles (Plus): Sidebar Assignments needs assignment view—Owners, Admins, Managers, and Editors. Viewers do not get the page and cannot be assignees (they can still be campaign approvers).
Why Do Assignments Matter for Church Communications?
Assignments help teams:
- Distribute workload — Clear ownership per campaign or communication
- Track progress — Shared statuses instead of side-channel updates
- Stay accountable — One assignee at a time
- Coordinate — Pair with comments on Plus
Without assignments, ownership and progress often stay informal and easy to lose.
How Do Assignments Work in Communicate?
Create / change: On Plus, assign from the campaign Assignment chip, the communication entry modal, or a request’s Assignment control. Reassign by picking someone else. Clear the person for Unassigned. Assignee pickers exclude Viewers.
Assignments page: Sidebar Assignments. Mixed list of campaigns, communications, and owned requests. List groups Today / This week / Later (completed work under Done); Board columns are handling progress. Filter Assignee: Anyone / Unassigned / Mine / a person. For you shows work still waiting on you to start.
Progress: Update in the handling modal (campaigns and requests) or the communication entry. Options: Received, In Progress, On Hold, Complete (this “Complete” is assignment progress—not campaign or communication status).
When Should You Use Assignments?
Use assignments when more than one person owns the plan and you want a single responsible person plus visible progress—especially for larger campaigns or parallel communications.
Related Terms
- Campaign · Communication · Request
- Comment · Notification
- Team Collaboration
- Assignments — full product guide
Frequently Asked Questions
Q: Are assignments available on Essentials?
A: No. Assignments (including progress) are Plus only.
Q: Can I assign a campaign, communication, or request to multiple people?
A: No—only one assignee at a time. Split work across communications or use comments to coordinate.
Q: What happens when I assign work to someone?
A: They get a notification (unless you assigned yourself). They can open Assignments (if their role includes it) and update Progress.
Q: Can I reassign work?
A: Yes, if you can assign—pick a different person in the handling modal or entry Assignment control. The new assignee is notified; the previous assignment is replaced.
Q: What are the assignment statuses?
A: Received, In Progress, On Hold, and Complete—color-coded for scanning.
Q: Can I see teammates’ assignments?
A: If you can assign, use Assignee on the Assignments page (Anyone, Unassigned, Mine, or a person).
Q: Do assignments block editing?
A: No. Your role still controls create/edit/delete. Assignment only tracks responsibility.